Your commitment to us:
A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the NHS.
The doctors, nurses and staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right.
Our practice staff are here to help you. Our aim is to be as polite and helpful as possible to all patients.
Please treat our staff with respect and dignity the same as you would expect to be treated. Harassment of our staff will not be tolerated and patients who are abusive will be removed from the patients list.
Our commitment to you:
Our aim is for patients to be pleased and satisfied with their experience of our service. We take complaints very seriously in this practice. Please ask to speak with the 'Practice Manager' if you have any concerns or issues and we will try and resolve these together.